ABOUT US
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About Us
Scaling Tech, Product & CX
to unlock full potential of businesses
Values that Drive Our Partnership
collaboration
collaboration
Scaling your product architecture
commitment
Scaling your product architecture
commitment
wholistic
wholistic
Scaling your product architecture
custom
Scaling your product architecture
custom
Empathy
We've faced scaling challenges firsthand. That experience fuels our stakeholder-focused approach.
The ScaleX Equation
1+1=11 

Driving breakthrough outcomes, beyond traditional growth.
Pragmatic Innovation
Solving real-world challenges with practical innovative solutions & results-oriented thinking.
Agility
Thriving in dynamic tech landscapes with swift adaptability to diverse business needs & environments.
Trust
Walking along your scaling journey driven-by transparency, commitment, and tangible outcomes.
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Meet the #TheScaleMakers

PANKAJ

KANKAR

Co-Founder & Chief ScaleMaker
A seasoned Tech, Product, and People & Culture leader
24+ years of Technology & Leadership Experience
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PANKAJKANKAR
Co-Founder & Chief ScaleMaker
Tech, Product, People & Culture leader | Startup Advisor and Mentor | Transformation Coach | Harvard Business School alumnus
Undertook multiple 0-1, 1-10 and 10-100 and beyond journeys - Contributed to the growth of  multi-billion USD Businesses
SCALING LANDSCAPE
  • Growing from nearly zero to > 35 Mn USD revenue in 3 years.
  • < 17 Mn to 100 Mn USD revenue in a span of 3 years with +EBITDA.
SCALING TECHNOLOGY
  • Real-time streaming analytics platform handling >1 million events / sec and Petabytes of data.
  • E-commerce / Omnichannel platform handling >1 million orders / day.
  • Transformed multiple Monolithic systems to Distributed platforms for upto 100X Scale
SCALING ORGANISATIONS
  • 450+ people across Product, Design, Engineering, Data, Professional Services, Support and HR Functions.
FORMER CPTO AT RELIANCE RETAIL
  • Launched next-generation innovative stores – Azorte with Smart trial rooms, Scan & go, and Self–Checkout kiosk.
FORMER CTO AT LENSKART- OMNICHANNEL TECHNOLOGY STRATEGY
  • Introduced scalable AR-based 3D Try-On, Headless commerce platform, Endless Aisle, and Assisted selling, helping company grow Revenue to >100 million USD in 3 years.
PATENTS
  • 10+ worldwide patents.
  • 12+ research papers in top-rated international conferences and journals.
AWARDS
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SACHIN
ARORA
Co-Founder & Chief ScaleMaker
A Fintech & Visionary CX Master
20+ years of Technology & Leadership Experience
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SACHINARORA
Co-Founder & Chief ScaleMaker
Pragmatic Technology, Product & Customer Experience(CX)  Leader |Technology, Product and CX Coach | Startup Advisor | Angel Investor
Undertook multiple 0-1, 1-10 and 10-100 and beyond journeys
COACHED AND ADVISED
100+ leaders/entrepreneurs over the last 15 years.
BUILT PRODUCT TECH TEAMS
Built multiple high-performance Product Tech teams - at  Trilogy, Myntra, BankBazaar, Amazon & Chqbook.
FORMER CTO TRILOGY
  • Hyper growth career -  from an engineer to CTO in 8 years.
  • Built and managed multiple high-performance engineering teams.
  • Delivered Mission-Critical Enterprise Solutions for Fortune 500/Global 1000 customers.
  • Led Product Development for multiple consumer products: Led the development of various internet and mobile B2C products, including Zozoc (a WhatsApp-like application for Symbian, J2ME, and iPhone), Austinpost (a hyperlocal newspaper with iPhone apps), and YourBillBuddy (a mobile spend optimisation tool).
FORMER CTO MYNTRA
  • Built Myntra's engineering team from scratch. Grew the team from inception to a high-performing 50+ member force.
  • Pioneered the concept of a Customer Experience (CX) department in Indian e-commerce, fostering a CX-centric company culture.
  • Innovation - Brought in several firsts in online Fashion Shopping in India e.g. Seamless Exchange, Digital payments on Delivery, Delivery Fleet Mobile App, Handheld-based pick,pack and ship in Warehouse.
FORMER DIRECTOR AMAZON
  • One of the handful Technical Directors at Amazon, based in India.
  • Led a high performance team responsible for seller onboarding systems for all Amazon marketplaces globally, weeding out bad actors from the seller ecosystem while continuously improving seller experience for good actors.
FORMER CTPO & CO- FOUNDER AT CHQBOOK
Built a Neo bank for small business owners; bringing together Current Account,  Khata, Business Loans, Insurance and Rewards in one simple easy to use Mobile app.
AWARDS & ACCOLADES
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Our Disruptions
collaboration
collaboration
Scaling your product architecture
commitment
Scaling your product architecture
commitment
wholistic
wholistic
Scaling your product architecture
custom
Scaling your product architecture
custom
Our work strategy aims to combine professional expertise with quantum principles to get exponential results.
OUTCREATE
INNOVATION
OUTPACE
SCALING
OUTPERFORM TRANSFORMATION
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scaling from 10x to 100x and beyond.
scaling from 10x to 100x and beyond.
scaling from 10x to 100x and
from 10x to 100x and beyond
from 10x to 100x and beyond
from 10x to 100x and beyond
Our Mission
To empower businesses with impactful, sustainable, and future-ready scaling solutions rooted in practitioner expertise
Our Vision
A world where scaling is a systematic journey, not a gamble, and every company achieves sustainable, impactful growth
Stories of Success

We use technology to align personal finance with human values to align personal.We use technology to align personal finance with human values to align personalWe use technology to align personal finance with human values to align personal.We use technology to align personal

We use technology to align personal finance with human values to align personal.We use technology to align personal finance with human values to align personalWe use technology to align personal finance with human values to align personal.We use technology to align personal

We use technology to align personal finance with human values to align personal.We use technology to align personal finance with human values to align personalWe use technology to align personal finance with human values to align personal.We use technology to align personal

We use technology to align personal finance with human values to align personal.We use technology to align personal finance with human values to align personalWe use technology to align personal finance with human values to align personal.We use technology to align personal

We use technology to align personal finance with human values to align personal.We use technology to align personal finance with human values to align personalWe use technology to align personal finance with human values to align personal.We use technology to align personal

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